No Refunds All sales are final. The label has no return policy, however, the customer can get store credit depending on the nature of the purchase
You can exchange your purchase within 7 days accompanied by an original hangtag and original raa-ay packaging.
Merchandise can only be exchanged if it is not used, altered, washed, or damaged and must have its all original tags on.
Your exchange can be coordinated via email (raaaystudio@gmail.com) or on our Instagram page.
In case of a mark-down in price due to a sales promotion, customers are only eligible to make an exchange against the new, marked-down price.
Used/misused items will not be eligible for exchange.
You can only make a claim of damaged merchandise within 3 days of purchase. If bought online, damaged merchandise must be reported within 3 days of delivery.
Claims and exchanges may take up to 3 weeks to be processed.
No exchange can be made during sales/promotion periods.
Products on promotion are not eligible for exchange.
All accessories, including jewelry, undergarments, bags, sunglasses, and belts are not exchangeable.
Choosing a selection results in a full page refresh.
